Susan,
With the direction provided by BMC years ago, I highly recommend that you
convert all of your forms and objects to 'Custom'.  Ensuring that you only
convert YOUR stuff to custom.  Once you do this, it'll be 'business as
usual' for changing/customizing all of your stuff.

Being in a custom object bypasses all of that overlay stuff, and being you
aren't dealing with base mode and base objects, you shouldn't be dealing
with overlays and all of the complications related to that anyway.

This is a simple process of highlight one/many objects, right click and
choose 'convert to custom'.  Do this for everything at the same time
because you don't want to deal with complications of having a 'base' active
link associated with a 'custom' form (which can't happen in normal
situations)....so convert everything and then ignore the fact that overlays
exist (for the moment)....


On Thu, Jul 18, 2013 at 9:16 AM, Susan Palmer <[email protected]> wrote:

> **
> This week I experienced great  joy when we completed our 'play' server
> upgrade from v7.5, oracle 10g, solaris to v8.1, oracle 11g unicode, on
> linux, also installing mid tier for the first time.
>
> #1 - Wish there was a separate mid tier manual.  Working with that large
> 8.0 doc is cumbersome when you're trying to focus on one aspect.  (small
> rant, sorry).
>
> #2 - Accessed the mid tier and was very pleased to see our forms (custom
> system) looking very similar to user tool forms right from the start.  Even
> those forms with lots of tabs and fields.
>
> So I wanted to adjust our console page banner just a bit since it seemed
> to squash up a bit cutting off the bottoms of the 'p' in the wording.  But
> couldn't make any changes in the 8.1 dev tool.
>
> Ah yes, overlays.  I didn't realize that the system is 'locked' for
> changes until you make a decision.  The decision appears to be, use Base
> Development or Overlays.
>
> We do not have BMC applications, we are custom.  Yes we have core system
> forms which I do not change with the  exception of the AR System Email
> Messages form to add fields referencing other data from an originating
> place which have non-reserved field IDs.
>
> I've read some old arslist entries regarding this choice and the
> documentation.  I'd just like the opinion of any one who chose Base
> Development months ago, likely on their custom system, and if that has
> worked  successfully for them.
>
> I'd like to keep our system simplified as much as possible.  I'm the only
> Remedy Dev/Admin here so there are no others making changes and we have no
> plans to add BMC applications.  If we did it would be a total re-do of
> everything.
>
> Has Base Development mode caused any issues?   Thinking ahead to a v9
> upgrade did anyone on 7.6 have issues on a custom system upgrading to 8.x
> that was in Base mode?
>
> I appreciate your opinions.
>
> Thanks,
> Susan
>
> Susan Palmer
> ShopperTrak
> 233 S Wacker St   41st Floor
> Chicago, IL  60606
> 312-529-5325
> [email protected]
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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