During an upgrade Installer does not touch the customization that is not BMC application. Only those objects that are BMCs oob objects will be reimported in any future upgrades. Just make sure your customized objects are shown as Customization Type - Custom in developer studio.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Susan Palmer Sent: Thursday, July 18, 2013 8:46 PM To: [email protected] Subject: Base Development vs Overlays v8.1 ** This week I experienced great joy when we completed our 'play' server upgrade from v7.5, oracle 10g, solaris to v8.1, oracle 11g unicode, on linux, also installing mid tier for the first time. #1 - Wish there was a separate mid tier manual. Working with that large 8.0 doc is cumbersome when you're trying to focus on one aspect. (small rant, sorry). #2 - Accessed the mid tier and was very pleased to see our forms (custom system) looking very similar to user tool forms right from the start. Even those forms with lots of tabs and fields. So I wanted to adjust our console page banner just a bit since it seemed to squash up a bit cutting off the bottoms of the 'p' in the wording. But couldn't make any changes in the 8.1 dev tool. Ah yes, overlays. I didn't realize that the system is 'locked' for changes until you make a decision. The decision appears to be, use Base Development or Overlays. We do not have BMC applications, we are custom. Yes we have core system forms which I do not change with the exception of the AR System Email Messages form to add fields referencing other data from an originating place which have non-reserved field IDs. I've read some old arslist entries regarding this choice and the documentation. I'd just like the opinion of any one who chose Base Development months ago, likely on their custom system, and if that has worked successfully for them. I'd like to keep our system simplified as much as possible. I'm the only Remedy Dev/Admin here so there are no others making changes and we have no plans to add BMC applications. If we did it would be a total re-do of everything. Has Base Development mode caused any issues? Thinking ahead to a v9 upgrade did anyone on 7.6 have issues on a custom system upgrading to 8.x that was in Base mode? I appreciate your opinions. Thanks, Susan Susan Palmer ShopperTrak 233 S Wacker St 41st Floor Chicago, IL 60606 312-529-5325 [email protected]<mailto:[email protected]> _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
