How do you know they are "Disappearing"? Are they being assigned to someone, and when they go to look they are gone? Does someone add information to the task, and then it disappears? Do you have an audit trail of the Task being created? Are the tasks being created manually or via a task group or task template?
On Mon, Jul 22, 2013 at 2:15 PM, Pargeter, Christie :CO IS <cparg...@lhs.org > wrote: > ** > > Has anyone had this with 7.6.4? We are getting reports of a ton of Change > tasks “vanishing” from the system. I asked my DBA to turn on logging for > the B tables but I am not seeing anything. We are using the Classic view > of ITSM 7.6.4.**** > > ** ** > > Thanks**** > > ** ** > > ARS 7.6.4 SP 4**** > > ITSM 7.6.4 SP 4**** > > RKM 7.6.4 SP 4**** > > SLM 7.6.4 SP 1**** > > Window 2008 – 64 Bit**** > > MS SQ 2005**** > > IIS/Tomcat**** > > MidTier 7.6.4 SP 4**** > > ** ** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
