Hi Christie, Is it attachments that are vanishing from the system or Task records associated with Change Requests?
If it is actual Task records disappearing....have you done an upgrade or anything recently? Were any Task records imported or migrated? Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS Sent: Monday, July 22, 2013 2:16 PM To: [email protected] Subject: Attachments Vanishing ** Has anyone had this with 7.6.4? We are getting reports of a ton of Change tasks "vanishing" from the system. I asked my DBA to turn on logging for the B tables but I am not seeing anything. We are using the Classic view of ITSM 7.6.4. Thanks ARS 7.6.4 SP 4 ITSM 7.6.4 SP 4 RKM 7.6.4 SP 4 SLM 7.6.4 SP 1 Window 2008 - 64 Bit MS SQ 2005 IIS/Tomcat MidTier 7.6.4 SP 4 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
