A little fuzzy on this but I believe you also need to update the menu on hpd:help desk. That menu is a search menu so you'd have to add the new entries in that lookup form.
Sent from my iPhone On Jul 25, 2013, at 7:38 AM, Thomas <[email protected]> wrote: > Hello List, > > I want to add a new work info type to our ITSM 7.6.03 Incident Module, but > fail to get it done. I added a value for the field Work Info Type in > HPD:Worklog, but this doesn't do the trick. Where else do I need to put this > so it shows up when adding a new work info entry? > > Thanks > Thomas > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
