This is a customer self developed application. No ITSM. They have built a Form with workflow controlling all their processes data driven. I expect a ARIS xml file with data in it but wrong xml format. To be honest, I do not know what the ARIS XML-file will look like exactly so far. We are in the gather requirements phase trying to sort out what is possible. The ARIS guys have not created a sample xml-file yet. The used to type the data directly into the ars-form from an excel sheet.
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