XMLGateway from Java System Solutions is a great product for this type of work and support is great. We use it in-house and seem to keep finding more uses for it all the time.
Paul Campbell | Development Team Lead | TS&D SSBL, A2R WFE, and ESP Remedy Team | Avaya Client Services | | 1145 Sanctuary Parkway Lake View II Suite 110 Alpharetta, GA 30009 | 678-421-5342 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ser Lif Sent: Tuesday, July 30, 2013 6:33 AM To: arslist@ARSLIST.ORG Subject: Re: Best practise on how to integrate/import XML-Datafiles to ARSystem 7.5 This is a customer self developed application. No ITSM. They have built a Form with workflow controlling all their processes data driven. I expect a ARIS xml file with data in it but wrong xml format. To be honest, I do not know what the ARIS XML-file will look like exactly so far. We are in the gather requirements phase trying to sort out what is possible. The ARIS guys have not created a sample xml-file yet. The used to type the data directly into the ars-form from an excel sheet. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
