In Asset Management, I see that on any CI, there is a Print button.
When I dug (and dug and dug and dug) through the workflow of this, I
found that it's opening a Crystal Report called AST_CI.rpt.  This is
attached to the Report Name CI Ticket on the Report form.

 

When I click on the print button it works just fine in our midtier.

 

I have a custom form and I created a Crystal Report file (.rpt) and
created a record on the Report form (just like the CI Ticket record),
but when I try to click on MY print button, I get "Error during
processing: ARERR [9260] Report location is missing from report settings
configuration page.  Please see your administrator."

We do not have a Crystal Report server set up but I do have Crystal
Reports installed on my PC so I can create the rpt files.  (Crystal
Reports XI).


I even took the AST_CI.rpt file and updated it with my info and form and
attached it to my record in the Report form and I'm still getting the
same error.

 

Why?

 

 

Lisa Kemes

Remedy Consultant

Dev Technology Group

DLA Office: (717) 770-6437

Cell Phone: (717) 602-9460

[email protected]

 

 


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