In 8.1 the Overview Console no longer consumes a floating license just by loading it. That doesn't help with the rest of the system but is the largest culprit since most people load the Overview Console after login.
https://docs.bmc.com/docs/display/public/itsm81/Enhancements+common+to+BMC+Remedy+ITSM+Suite+applications#EnhancementscommontoBMCRemedyITSMSuiteapplications-ReduceduseoffloatinguserlicensesbytheOverviewconsole Reduced use of floating user licenses by the Overview console The simple querying and displaying of BMC Remedy ITSM records in the Overview console no longer consumes a floating user license. For example, some IT managers view the Overview console flashboard to monitor the work load of a group but never view any individual requests. In version 8.1.00, an application floating license is no longer consumed by these users. As in previous versions, an application license *is* consumed when any individual application item is accessed, either from the console or by other means. On Thu, Aug 8, 2013 at 7:59 AM, John Sundberg <[email protected] > wrote: > ** > For floats -- keep in mind … it is not whether you need a float or not … > you eat a float right away. > So -- be aware -- sort of like a super spicy taco … you will pay later. > > https://communities.bmc.com/ideas/1515 > > > > -John > > > On Thu, Aug 8, 2013 at 8:22 AM, Adams, Peter <[email protected]> wrote: > >> ** >> >> Agreed. There as a number of factor that play into the answer here that >> it’s best to discuss this with a BMC representatives. **** >> >> Do they already own Remedy ITSM or not?**** >> >> How did they license the solution? Under legacy licensing model or under >> current ITSM Suite licensing model? **** >> >> Are these users expected to use other parts of the ITSM applications? >> E.g. create or access knowledge articles that help with resolution of >> incidents? **** >> >> Is Remedy OnDemand an option, which has a monthly subscription fee rather >> than a perpetual licensing fee?**** >> >> ** ** >> >> Peter**** >> >> ** ** >> >> ** ** >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Hullule, Kiran >> *Sent:* Wednesday, August 07, 2013 7:48 AM >> *To:* [email protected] >> *Subject:* Re: Licensing**** >> >> ** ** >> >> ** **** >> >> Floating licenses are fairly costlier than fixed type license, but about >> the cost of your overall licenses ,I think your BMC Account Manager will >> help you in more detail.**** >> >> ** ** >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Kathy Morris >> *Sent:* Wednesday, August 07, 2013 8:13 PM >> *To:* [email protected] >> *Subject:* Licensing**** >> >> ** ** >> >> ** **** >> >> Hi,**** >> >> ** ** >> >> A business colleague of posed a question to me.**** >> >> They have 24 X 7 support.**** >> >> If they purchase 10 fixed AR System licenses, and 40 AR system floating** >> ** >> >> 10 fixed Incident Management license, and 40 floating Incident Management >> licenses – about how much should this cost?**** >> >> Is there a ballpark number? I know each case is different.**** >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_**** >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ **** >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > -- > > *John Sundberg* > Kinetic Data, Inc. > "Your Business. Your Process." > > 651-556-0930 I [email protected] > www.kineticdata.com I community.kineticdata.com > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
