Hi,
This is VERY GOOD news indeed.
It will make it possible to tune your licenses in a much better way.
It will also change the optimum ratio between the number of Fixed and Floating
licenses across ITSM sites.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> In 8.1 the Overview Console no longer consumes a floating license just by
> loading it. That doesn't help with the rest of the system but is the
> largest culprit since most people load the Overview Console after login.
>
> https://docs.bmc.com/docs/display/public/itsm81/Enhancements+common+to+BMC+Remedy+ITSM+Suite+applications#EnhancementscommontoBMCRemedyITSMSuiteapplications-ReduceduseoffloatinguserlicensesbytheOverviewconsole
>
> Reduced use of floating user licenses by the Overview console
>
> The simple querying and displaying of BMC Remedy ITSM records in the
> Overview console no longer consumes a floating user license. For example, some
> IT managers view the Overview console flashboard to monitor the work load
> of a group but never view any individual requests. In version 8.1.00, an
> application floating license is no longer consumed by these users. As in
> previous versions, an application license *is* consumed when any individual
> application item is accessed, either from the console or by other means.
>
> On Thu, Aug 8, 2013 at 7:59 AM, John Sundberg <[email protected]
>> wrote:
>
>> **
>> For floats -- keep in mind … it is not whether you need a float or not …
>> you eat a float right away.
>> So -- be aware -- sort of like a super spicy taco … you will pay later.
>>
>> https://communities.bmc.com/ideas/1515
>>
>>
>>
>> -John
>>
>>
>> On Thu, Aug 8, 2013 at 8:22 AM, Adams, Peter <[email protected]> wrote:
>>
>>> **
>>>
>>> Agreed. There as a number of factor that play into the answer here that
>>> it’s best to discuss this with a BMC representatives. ****
>>>
>>> Do they already own Remedy ITSM or not?****
>>>
>>> How did they license the solution? Under legacy licensing model or under
>>> current ITSM Suite licensing model? ****
>>>
>>> Are these users expected to use other parts of the ITSM applications?
>>> E.g. create or access knowledge articles that help with resolution of
>>> incidents? ****
>>>
>>> Is Remedy OnDemand an option, which has a monthly subscription fee rather
>>> than a perpetual licensing fee?****
>>>
>>> ** **
>>>
>>> Peter****
>>>
>>> ** **
>>>
>>> ** **
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> [email protected]] *On Behalf Of *Hullule, Kiran
>>> *Sent:* Wednesday, August 07, 2013 7:48 AM
>>> *To:* [email protected]
>>> *Subject:* Re: Licensing****
>>>
>>> ** **
>>>
>>> ** ****
>>>
>>> Floating licenses are fairly costlier than fixed type license, but about
>>> the cost of your overall licenses ,I think your BMC Account Manager will
>>> help you in more detail.****
>>>
>>> ** **
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> [email protected]] *On Behalf Of *Kathy Morris
>>> *Sent:* Wednesday, August 07, 2013 8:13 PM
>>> *To:* [email protected]
>>> *Subject:* Licensing****
>>>
>>> ** **
>>>
>>> ** ****
>>>
>>> Hi,****
>>>
>>> ** **
>>>
>>> A business colleague of posed a question to me.****
>>>
>>> They have 24 X 7 support.****
>>>
>>> If they purchase 10 fixed AR System licenses, and 40 AR system floating**
>>> **
>>>
>>> 10 fixed Incident Management license, and 40 floating Incident Management
>>> licenses – about how much should this cost?****
>>>
>>> Is there a ballpark number? I know each case is different.****
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_****
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ ****
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>>
>>
>> --
>>
>> *John Sundberg*
>> Kinetic Data, Inc.
>> "Your Business. Your Process."
>>
>> 651-556-0930 I [email protected]
>> www.kineticdata.com I community.kineticdata.com
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
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