RESOLVED.

Even though the Data Source for HPD:HelpDesk was built with the Instance ID
as the unique identifier, I changed it to Entry ID, rebuilt it and the
Service Targets, then changed it back to Instance ID and rebuilt them
again.  And now it works.

Good news:  I'm not as obtuse as I was beginning to believe I might be.
Bad news:  Why did I have to do twice what should have worked the first
time?

Rick


On Fri, Aug 9, 2013 at 12:21 PM, Longwing, Lj <[email protected]> wrote:

> **
> Gordon, it's not Java, it's DB.  Turn on your SQL logging right before you
> save the AL, and then look at the log, you will see either an insert or an
> update statement immediately followed by a ROLLBACK TRANSACTION statement.
>  You will need to figure out why Dev Studio is trying to insert a record
> that is considered a duplicate, and correct the situation before moving
> forward :)
>
>
> On Fri, Aug 9, 2013 at 1:18 PM, Gordon Frank <[email protected]> wrote:
>
>> **
>>
>> Has anybody seen this:
>>
>>
>>
>> The value(s) for this entry violate a unique index that has been defined
>> for this form,  382,
>>
>>
>>
>> When trying to save an Active Link within Developer Studio 7.6.4?
>>
>>
>>
>> I get a feeling its a Java issue.
>>
>>
>>
>> If you know the correction, I would appreciate the feedback.
>>
>>
>>
>> Thanks
>>
>>
>>
>> Gordon Frank
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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