Thanks Mike and Melissa :-) Regards, Shashi
On Thu, Aug 29, 2013 at 8:07 PM, Tomasiewicz, Mike (Information Technology) <[email protected]> wrote: > Try this ... straight from the smartest gal I've ever met at BMC. :-) > > 1) increase the escalation threads to 8 minimum / 8 maximum > > 2) configure the SLM:EventSchedule:TAD_PollingEscalation to run in a > separate escalation pool (either Pool 7) and modify it to run every minute > rather than the out-of-box setting of every five mintes > > 3) configure these three escalations to run in their own escalation pool > (Pool 8) > SLM:ConfigReviewPeriod:Check > SLM:EventSchedule:TAD_PollingEscalation_Compliance > SLM:EventSchedule:TAD_PollingEscalation_InvalidateMeasurement > > .: Mike T :. > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of shashidhar M S > Sent: Thursday, August 29, 2013 5:06 AM > To: [email protected] > Subject: Records in SLM:Measurement form are delayed > > Hello Experts, > > I am seeking your expertise with regards to an SLM issue. > > Issue: When an incident is created, the active link > INT:HPDSLM:INC:SLAStatus_150_Green is responsible for changing the color of > the SLMDVF field to green. It looks for the value SLM Status = "Within The > Service Target". The issue here is, the color change is getting delayed, > say it takes 4 to 5 minutes to turn green. On checking, the value for SLM > Status on HPD:help Desk form is blank for 4 to 5 minutes. Also the > creation of corresponding entries on SLM:Measurement form are delayed. > > Request you to post your thoughts. Thanks > > Best Regards, > Shashidhar > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- Jst gimmee a Break.. -9964607234 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
