Hi,
We are using the cloud technology with BMC for ITSM applications. When you have an Admin account - what changes can the Customer's development team make to the application? How does changes to Remedy applications work within the cloud? BMC mentioned they make changes - however we want to make the changes ourselves. Is this a situation where we have to quarrel about each change we want - how is this handled? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"