Got it...so custom is just used when I create something totally new in Best Practice correct? Anything, original say in Base Mode should be just be overlaid in Best practice mode and not converted to custom correct?
Thanks, Ron Young "To the world you may be one person but to one person you may be the world." From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthik Nagaramu Sent: Tuesday, October 01, 2013 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: Form Edit ** Hi, The best approach is to create overlay in best practice mode. Regards, Karthik On Oct 1, 2013 11:32 PM, "Young, Ronald P." <rpyo...@southernco.com<mailto:rpyo...@southernco.com>> wrote: ** Thanks Karthik. Also, let me know if that is the right thing to do by bringing a form that states unmodified (in Base and Best Practice Modes) and then convert it to custom in Best Practice Mode or is it best to just overlay it in Best Practice mode? Thanks, Ron Young "To the world you may be one person but to one person you may be the world." From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Karthik Nagaramu Sent: Tuesday, October 01, 2013 8:14 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Form Edit ** Hi, Any form or active link changes midtier needs to be flushed. Regards, Karthik On Tuesday, October 1, 2013, Ron Young wrote: Quick question for you all. I brought a form from basic and converted it to custom. Right or was I wrong in doing that? Then I went in and made some fields required which worked fine but then I also made some fields hidden and this did not work. I am not sure if the cache needs to be flushed for this to work or not but that has not been done. Is that needed? I don't have access to the confi tool since our Remedy Server is maintained by our IT group. I did log out and then log back into Remedy and those areas that I made hidden are still there. What do you think? Is it always best to flush cache after editing a form or not? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
