Hi Rick, This is natural, you cannot query this form from either the User Tool or Browser - so you can ignore this error.
I have had issue in the past with corrupt Jobs/Transformations in the repository that threw the below types of errors (repository was corrupt). Basically there was a mismatch between where the catalog points to for the Job/Transformation and when it attempts to load the Job it cannot find it in the catalog. Check your Jobs/Transformations are available in the Spoon client for the data you are loading and also check the AI "Jobs" form (UDM:Repoisitory:Job) for the correct ID of the Job/Transform and that it lines up with what is being called in the DMT Tool i.e. when you run the DMT Job (DMT:Job), it calls the AI Job (Job/Transform) via an ID in the repository. The import/export of the Spoon tool loads the Job/Transform into the repository as an attachment - these can sometimes not be present or corrupt and the ID's between the DMT Job (yes confusing as BMC are sharing terminology) and actual repository AI Job do not match. Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: 08 October 2013 17:52 To: arslist@ARSLIST.ORG Subject: Re: 8.1 DMT issue failure to import data... Here is the last entry in the arjavaplugin.log 2013-10-08 11:47:18,810 ERROR [pool-4-thread-25] com.bmc.arsys.pluginsvr.plugins.a (?:?) - getListEntryWithFields() FAILs in plugin: ARSYS.ARDBC.PENTAHO ERROR (8753): Error in plugin; Get List Entry With Fields not supported on form UDM:Execution On 10/8/2013 9:03 AM, Rick Phillips wrote: > Hi, > > I'm trying to import new products using the 8.1 DMT. > > The job hangs fairly early, and the arerror.log shows: > Mon Oct 07 23:52:44 2013 390634 : Error in plugin : Either job > Product_Catalog(Object Id null, Directory Id 000000000000000) does not > exist Or User Remedy Application Service is not allowed to access job > Product_Catalog (ARERR 8753) Mon Oct 07 23:52:44 2013 390634 : An > application command failed. > (ARERR 4554) > Mon Oct 07 23:52:44 2013 Application-Delete-Entry "DMT:Action" > 000000000006905 > > If I try to delete the record in DMT:Action manually, I receive this > error: > Error in plugin : Either job Product_Catalog(Object Id null, Directory > Id 000000000000000) does not exist Or User Rick Phillips is not > allowed to access job Product_Catalog (ARERR 8753) > > I've done some research, and found a lot of material to review > regarding plug-in errors (including one I posted earlier this year, > but that resolution doesn't work this time around). This has worked > before, as I've imported all of the foundation data using DMT > (although it was month's ago). > > Any ideas? This issue is holding up UAT. > > Thanks, > > Rick > 8.1 ARS/ITSM/CMDB > SQL ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
