If you log into support to view your incident ticket info, BMC Support may have set you up with a ftp download to download that def file.
At least that's what they used to do for hot fixes and stuff like that. Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rajesh Nair Sent: Wednesday, October 09, 2013 12:56 PM To: [email protected] Subject: SW00308322 ** Hello list Was seaching in bmc KB for any thing related to our ongoing issue related to sla Why going through KB i came across the this fix and they have said you can find the def in the related ticket id 3303385 I tried my best to get this information but to vain Is there a way i can get this def file from from the ticket? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
