Hi Rajesh, Call up support and work with them to get the attached definition files.
I will send you the issue number you need to reference in a separate thread. This is not a defect or KA, it is a customer created issue through support. This issue was closed in January 2010. Hope this helps :) Ryan. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rajesh Nair Sent: Wednesday, October 09, 2013 2:26 PM To: [email protected] Subject: Re: SW00308322 ** To add more this ticket wasn't raised by me or any of my colleagues On 9 Oct 2013 22:25, "Rajesh Nair" <[email protected]<mailto:[email protected]>> wrote: Hello list Was seaching in bmc KB for any thing related to our ongoing issue related to sla Why going through KB i came across the this fix and they have said you can find the def in the related ticket id 3303385 I tried my best to get this information but to vain Is there a way i can get this def file from from the ticket? _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
