Hi,
If you installed a brand new 7.1 on brand new hardware, I suspect that the
hardware is ready for retirement as well...
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> I would test the upgrade in a dev environment before worrying about extra
> hardware, db's, etc
>
> ----- Original Message -----
> From: "Misi Mladoniczky" <[email protected]>
> To: [email protected]
> Sent: Thursday, October 17, 2013 2:07:55 PM
> Subject: Re: Upgrading AR System 7.1 to 8.1
>
> Hi,
>
> I would install a new 8.1 server and then user RRR|Chive to migrate all your
> data over. This will reduce the cut-over time to an hours or so.
>
> If you are completely custom, and have very few, and well documented, changed
> to the core forms such as User or Group, you can skip the best practice
> conversion thing.
>
> In any event, I would just do it in 8.1 manually. Mark your objects and
> right-click -> convert to Custom. Then do the overlays manually on BMC objects
> you might have changed.
>
> I have done the above myself a couple of times, and I know many sites have
> done so. I have a client of mine doing exactly this right now. They are going
> from 7.5 though, but they still chose to installed a clean 8.1 server.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> We have some AR System 7.1 servers (all custom forms, no ITSM) that we want
>> to
>> upgrade to 8.1. We currently are using only the UT as the client, but will
>> be
>> adding a mid-tier server as at least a potential front-end, since after 8.1,
>> it's entirely possible that APIs/DLLs might change and cause the client to
>> be
>> unusable even for custom forms.
>>
>> What we're looking for and not finding is the upgrade path for AR System.
>> Can
>> we go straight to 8.1 in one shot, or do we need to stop first at an
>> intermediate version? I would suspect that it's recommended to stop at
>> 7.6.x
>> to add the proper overlay status to the forms, but if they'll never be
>> upgraded by BMC, I fail to see the requirement of that.
>>
>> Rick Cook
>> Sr. Remedy ITSM Architect
>> TeleCommunication Systems Inc.
>>
>> _______________________________________________________________________________
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>>
>
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