I know of an installation (currently v6.3 - originally v4.5) that's been running on the same hardware since 2002 - works fine - lasts a long time. Of course from what I've heard about 8.x it is prudent to review the hardware configuration to make sure there is enough horsepower.
----- Original Message ----- From: "Misi Mladoniczky" <[email protected]> To: [email protected] Sent: Thursday, October 17, 2013 2:37:19 PM Subject: Re: Upgrading AR System 7.1 to 8.1 Hi, If you installed a brand new 7.1 on brand new hardware, I suspect that the hardware is ready for retirement as well... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > I would test the upgrade in a dev environment before worrying about extra > hardware, db's, etc > > ----- Original Message ----- > From: "Misi Mladoniczky" <[email protected]> > To: [email protected] > Sent: Thursday, October 17, 2013 2:07:55 PM > Subject: Re: Upgrading AR System 7.1 to 8.1 > > Hi, > > I would install a new 8.1 server and then user RRR|Chive to migrate all your > data over. This will reduce the cut-over time to an hours or so. > > If you are completely custom, and have very few, and well documented, changed > to the core forms such as User or Group, you can skip the best practice > conversion thing. > > In any event, I would just do it in 8.1 manually. Mark your objects and > right-click -> convert to Custom. Then do the overlays manually on BMC objects > you might have changed. > > I have done the above myself a couple of times, and I know many sites have > done so. I have a client of mine doing exactly this right now. They are going > from 7.5 though, but they still chose to installed a clean 8.1 server. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> We have some AR System 7.1 servers (all custom forms, no ITSM) that we want >> to >> upgrade to 8.1. We currently are using only the UT as the client, but will >> be >> adding a mid-tier server as at least a potential front-end, since after 8.1, >> it's entirely possible that APIs/DLLs might change and cause the client to >> be >> unusable even for custom forms. >> >> What we're looking for and not finding is the upgrade path for AR System. >> Can >> we go straight to 8.1 in one shot, or do we need to stop first at an >> intermediate version? I would suspect that it's recommended to stop at >> 7.6.x >> to add the proper overlay status to the forms, but if they'll never be >> upgraded by BMC, I fail to see the requirement of that. >> >> Rick Cook >> Sr. Remedy ITSM Architect >> TeleCommunication Systems Inc. >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
