Hi, Further to this, if you install the UT on the AR Application Server the installation updates the local AR XML parameters file to include a reference to 7.6.04 that can (and will stop older patches - 8.0) from running. You then need to update back to the correct version for the patches to run.
Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Differ, Alfred W CTR PHD NSWC, 210 Sent: 24 October 2013 21:06 To: [email protected] Subject: Re: 7.6.4 UT with AR 8.x I haven't had any trouble with the older thick client on the new platform other than minor annoyances. I installed the client after installing 8.1 and a couple of environment variables got reset. Just change them back to what they should be for 8.1 and run the user tool from a shell where you control the environment variables locally. Obviously the older user tool can't render the newer functions, so it should work until you adapt your custom apps. -al -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tommy Morris Sent: Thursday, October 24, 2013 1:01 PM To: [email protected] Subject: 7.6.4 UT with AR 8.x ** I think that I have seen a thread related to AR 7.6.4 UT compatibility with AR 8.x but I cannot find it now. (Maybe it was Dev Studio that I saw in a thread). Anyway, does anyone have any input as to if the UT will work against AR 8.x on custom apps only. I know that it will not support ITSM 8.x Tommy Morris Sr. Remedy Developer | RadioShack Office# 817-415-2510 _ARSlist: "Where the Answers Are" and have been for 20 years_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
