Assuming you know the requirements and have connection information etc... Assuming you are comfortable with the technology (API/Soap/etc…)
Assuming it is your first time (Otherwise you probably wouldn’t be asking) I think you can pull it off in less than 40 hrs. Your next integration time should be less than 16 hrs. BTW … I don’t know if your integration needs to be realtime or not. If not realtime … then just write a batch Java program to check if anything needs transferring - if so - transfer — if not - sleep. (That way you don’t have to modify any workflow) Also - not sure what kind of programmer you are … but if somebody asked me to do it … I would do it in JRuby - which is Ruby on Java (allows you to use the Remedy Java API). Here is a little info: https://communities.bmc.com/docs/DOC-17574 Also — not sure if you are in Sweden or not (you are from IKEA — so I am figuring Swedish) — if you are — "Hello from a fellow Swede"… If you are not from Sweden — "Hello from a fellow earthling". -John Sundberg On Tue, Jan 14, 2014 at 4:46 PM, Marika René <[email protected]> wrote: > I need to get an understanding of the effort needed for creating an > integration with 3rd party ticket system and Remedy through any method > available OOTB (like API/Web Services…). I know BMC has Orchestrator and > that there are other tools for this but my mission is to find away to do > this without getting a new tool (...politics...). In this particular case > are we talking about an integration to Oracle CMS if anyone has any > experience of that. > > Am I looking at few weeks of fun coding or years with tears and blood > (assuming that the Business process is clear and not to complicated)? I > need to be able to say 'Hey, managers with the budget, going down this road > means that we have to calculate on at least X hours in development'. > > Regards > Marika > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." Save the date! *KEG14* February 24-25, 2014 *For more information, click here * - KEG<http://www.kineticdata.com/Events/KEG.html> 651-556-0930 I [email protected] www.kineticdata.com I community.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
