Depends if its a two way integration or one way... Depends on if the third
party software has a web service interface to fetch and push data into it.
It also depends on that frequency of integration as correctly mentioned in
the earlier post.

In short tell us a bit more might help us to estimate more appropriately.

Thanks,
Vikrant

Sent from a Nexus Device.
On Jan 15, 2014 4:26 AM, "Marika René" <[email protected]> wrote:

> I need to get an understanding of the effort needed for creating an
> integration with 3rd party ticket system and Remedy through any method
> available OOTB (like API/Web Services…). I know BMC has Orchestrator and
> that there are other tools for this but my mission is to find away to do
> this without getting a new tool (...politics...). In this particular case
> are we talking about an integration to Oracle CMS if anyone has any
> experience of that.
>
> Am I looking at few weeks of fun coding or years with tears and blood
> (assuming that the Business process is clear and not to complicated)? I
> need to be able to say 'Hey, managers with the budget, going down this road
> means that we have to calculate on at least X hours in development'.
>
> Regards
> Marika
>
>
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