Dear Joe,

PID belongs to remedy application only.

Regards,
Sandeep


On Thu, Jan 30, 2014 at 3:37 AM, Joe D'Souza <jdso...@shyle.net> wrote:

> **
>
> What application does that PID belong to which opens the 25K connections?
>
>
>
> Joe
>
>
>
>
>  ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Sandeep Pandey
> *Sent:* Wednesday, January 29, 2014 3:53 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Open connection increasing
>
>
>
> **
>
> Dear Joe,
>
> Thanks for your reply.
>
> There are more than 25k active connections showing and 90 % are in
> established state connection which are internal between local address
> (application) to foreign address (application) with duplicate PID.
>
> We don't have AIE and ITSM. WE just have custom application deployed over
> ARS 7.6.04 sp4.
>
>
>
> Kindly suggest why too much internal established connections showing.
>
> And its increasing and finally at some extent its not allowing other user
> to connect because exceeding connections.
>
> Even its not allowing to restart the ars services and finally we rebooted
> the server itself.
>
>
>
> --
> Sandeep Pandey
> Remedy Developer
>
>
>
>
>
> On Tue, Jan 28, 2014 at 10:27 PM, Joe D'Souza <jdso...@shyle.net> wrote:
>
> **
>
> You have not specified open connections from what to what. I am assuming
> you mean the connection between the AR Server to the database.
>
>
>
> Yes there used to be a bug a few versions ago (very early versions of 7.0
> and some of 6.x and some earlier ones too I think) with what used to be
> known as the EIE then (now AIE) where after a scheduled run of a data
> exchange to MS-SQL, the EIE engine would not close that connections and the
> next time the same schedule was to run, it would open another connection.
> BMC did fix that bug. Is this something similar?
>
>
>
> If so the work around until they fixed whatever it was that I had used was
> to stop the service from the command line using a windows scheduler (sort
> of a cron job), after the schedule was estimated to have finished it daily
> run. This killed the connection it opened. And then using another schedule,
> I started that service minutes before it was to run another schedule.
>
>
>
> You are on 76.04 SP4, and I do not think that EIE's successor AIE has a
> similar problem. So you would need to be more specific as to when you get
> these connections open, and when they fail to close if it is the connection
> to the database you are inferring.
>
>
>
> Joe
>
>
>  ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Sandeep Pandey
> *Sent:* Tuesday, January 28, 2014 1:30 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Open connection increasing
>
>
>
> **
>
> Dear List,
>
> There are huge number of open connections (netstat -a) in server and due to 
> this arserver stops working. Following error getting in arerror log file. 
> Most of the connections from application side only.
>
>
>
> Tue Jan 14 10:34:25 2014  390620 : Cannot establish a network connection to 
> the AR System Plug-In server (ARERR 8760)
>
>
>
>
>
>
> Tue Jan 14 10:34:25 2014     RDC1-ERM-AP1 (5004) AREA : RPC: Miscellaneous 
> tli error - System error (Connection refused).
>
>
>
> Environment:
>
>
>
> ARS 7.6.04 SP4
>
> Windows 2k8
>
>
>
>
>
> Do we need to do any specific configuration for this? Or this is existing 
> bug/defect?
>
> Thanks in advance.
>
> --
> Sandeep Pandey
> Remedy Developer
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>   _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>



-- 
Sandeep Pandey
Remedy Developer | ITIL Practisioner

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