One other question is: What OS is the end user running? When searching the web I see all sorts of issues related to specific versions of IE against specific versions of the Windows OS (notably Windows 8).
I hate to say it but when a user reports this type of issue are you tracking all the particulars? i.e. End User OS, Browser, other apps running, ... I remember an issue a user had here a while back that turned out he had installed the 64 bit Office. It caused strange compatibility issues with apps you would have never thought would be affected. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Frank Caruso Sent: Friday, February 07, 2014 12:14 PM To: [email protected] Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes) We are currently running on Weblogic 10.5 with ARS 764 sp2, Midtier Version 8.1.00 201310040425 Hotfix. We are also having the same issue. BMC has said that the latest hot fix solves a lot of the issues. We have applied it to our dev server but we could never reproduce the error in that env. so I am not sure if it fixes anything. My understand some caching logic was changed: "The logic was changed so that if a problem is detected, then the error is still displayed but nothing is stored to memory. Thus the next time the object is requested, Midtier will try to cache it again... hopefully more successful the second time. In addition, the error should give a date/time stamp of the error in the midtier log for further investigation." 1. I also see a change in the font 2. The midtier/cache structure has changed 3. There were several new files in the release. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
