Now that 8.1 SP1 is public (at least for AR and CMDB)... Mid Tier 8.1 SP1 has a new capability where users are not suppose to have to clear their cache to pick up MT changes.
https://docs.bmc.com/docs/display/public/ars81/Updating+browser+cache *Notes* - Starting with BMC Remedy AR System Service Pack 1, you need not manually flush the browser cache whenever there is a change in forms and other metadata in the AR System server. The changed forms are automatically fetched from the mid tier and are reloaded in your browser. The way I understand it this doesn't remove the need to sync/flush MT cache as an admin but removes the next step where we have to tell our users to clear their browser cache. Too good to be true? Does it really work? I haven't had a chance to pound on it yet. I thought I would share this happy news since this has been an obvious pain point in this community and to our end users. Jason _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
