Hi Jason, Wasn't this "new" feature just going back to the way it used to be prior to 7.6.3? In 7.5 and earlier you could just set your cache expiry to 0 and then only ever have to flush the mid-tier, not the client's browser. Since 7.6.3 the behaviour where you need to flush the local cache as well as the mid-tier for form changes etc was sprung on us and now has there been a rethink?
Yes I much prefer the "new" behaviour which I believe is similar to the way it worked in mid tier 7.5 and earlier. Rod On 12 February 2014 16:04, Jason Miller <[email protected]> wrote: > ** > Now that 8.1 SP1 is public (at least for AR and CMDB)... Mid Tier 8.1 SP1 > has a new capability where users are not suppose to have to clear their > cache to pick up MT changes. > > https://docs.bmc.com/docs/display/public/ars81/Updating+browser+cache > > *Notes* > > - Starting with BMC Remedy AR System Service Pack 1, you need not > manually flush the browser cache whenever there is a change in forms and > other metadata in the AR System server. The changed forms are automatically > fetched from the mid tier and are reloaded in your browser. > > > The way I understand it this doesn't remove the need to sync/flush MT > cache as an admin but removes the next step where we have to tell our users > to clear their browser cache. > > Too good to be true? Does it really work? I haven't had a chance to > pound on it yet. I thought I would share this happy news since this has > been an obvious pain point in this community and to our end users. > > Jason > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

