Hi Jason,

Wasn't this "new" feature just going back to the way it used to be prior to
7.6.3? In 7.5 and earlier you could just set your cache expiry to 0 and
then only ever have to flush the mid-tier, not the client's browser. Since
7.6.3 the behaviour where you need to flush the local cache as well as the
mid-tier for form changes etc was sprung on us and now has there been a
rethink?

Yes I much prefer the "new" behaviour which I believe is similar to the way
it worked in mid tier 7.5 and earlier.

Rod




On 12 February 2014 16:04, Jason Miller <[email protected]> wrote:

> **
> Now that 8.1 SP1 is public (at least for AR and CMDB)...  Mid Tier 8.1 SP1
> has a new capability where users are not suppose to have to clear their
> cache to pick up MT changes.
>
> https://docs.bmc.com/docs/display/public/ars81/Updating+browser+cache
>
> *Notes*
>
>    - Starting with BMC Remedy AR System Service Pack 1, you need not
>    manually flush the browser cache whenever there is a change in forms and
>    other metadata in the AR System server. The changed forms are automatically
>    fetched from the mid tier and are reloaded in your browser.
>
>
> The way I understand it this doesn't remove the need to sync/flush MT
> cache as an admin but removes the next step where we have to tell our users
> to clear their browser cache.
>
> Too good to be true?  Does it really work?  I haven't had a chance to
> pound on it yet.  I thought I would share this happy news since this has
> been an obvious pain point in this community and to our end users.
>
> Jason
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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