Oh, and back by popular demand: Copying field information to a new request<https://docs.bmc.com/docs/display/public/ars81/Copying+field+information+to+a+new+request>
"You can copy information from the fields in an existing form to a form in New request mode *in the mid tier application*." Yes, this is available in 7.6.04 SP5 but it is now int he 8.1 product as well. Jason On Wed, Feb 12, 2014 at 12:04 AM, Jason Miller <[email protected]>wrote: > Now that 8.1 SP1 is public (at least for AR and CMDB)... Mid Tier 8.1 SP1 > has a new capability where users are not suppose to have to clear their > cache to pick up MT changes. > > https://docs.bmc.com/docs/display/public/ars81/Updating+browser+cache > > *Notes* > > - Starting with BMC Remedy AR System Service Pack 1, you need not > manually flush the browser cache whenever there is a change in forms and > other metadata in the AR System server. The changed forms are automatically > fetched from the mid tier and are reloaded in your browser. > > > The way I understand it this doesn't remove the need to sync/flush MT > cache as an admin but removes the next step where we have to tell our users > to clear their browser cache. > > Too good to be true? Does it really work? I haven't had a chance to > pound on it yet. I thought I would share this happy news since this has > been an obvious pain point in this community and to our end users. > > Jason > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
