Hello List,
Environment
All Local.
UNIX 6.1.7
JAVA 6_64 and 6_32
Oracle 11g
ARS 7.5PATCH 4 to 8.1.00
Spoke with BMC prior to upgrade, due to custom environment not overlay and not
ITSM , jump was possible.
Errors in up grade.
I have a request with BMC, but the only response so far is -- reiterating what
the install log clear states, "Cannot establish a network connection to the AR
System server". So while I await other responses,
Please help.
arsystem_install.log
1. [SET PROPERTY BMC_DATABASE_USER_ROLE],Detail=[AROLE_GOXSA547]} -- GOXSD547
is an old server decommissioned. How can I correct? should it not say
AROLE_ARSYS?
2. (Feb 14 2014 02:33:58.213 PM
-0500),SEVERE,com.bmc.smbu.install.common.rule.engine.rik.RIKUtilJava,
THROWABLE EVENT {Description=[Error from RIKJ command ],Detail=[ERROR (90):
Cannot establish a network connection to the AR System server; A remote host
refused an attempted connect operation. ARSSERVER:ARSTCPPORT]},
Throwable=[com.bmc.arsys.rik.RIKException: ERROR (90): Cannot establish a
network connection to the AR System server; A remote host refused an attempted
connect operation. ARSSERVER:ARSTCPPORT
com.bmc.arsys.rik.command.svrinfo.ServerInformation.execute(ServerInformation.java:90)
com.bmc.smbu.install.common.rule.engine.rik.RIKUtilJava.setsvrinfoRIKJ(RIKUtilJava.java:525)
com.bmc.smbu.install.common.rule.engine.rik.RikUtil.setsvrinfo(RikUtil.java:495)
com.bmc.install.product.arsuitekit.task.ARSuiteKitPostInstallTask.execute(ARSuiteKitPostInstallTask.java:130)
com.bmc.install.task.InstallationTask.run(InstallationTask.java:93)
java.lang.Thread.run(Thread.java:736)],
Throwable=[ERROR (90): Cannot establish a network connection to the AR System
server; A remote host refused an attempted connect operation.
ARSSERVER:ARSTCPPORT
com.bmc.arsys.apitransport.ApiProxyJRpcBase.connectionTry(Unknown Source)
com.bmc.arsys.api.ProxyJRpc.getRpcClient(Unknown Source)
com.bmc.arsys.api.ProxyJRpc.ARSetSessionConfiguration(Unknown Source)
com.bmc.arsys.apitransport.ApiProxyBase.setProxyProperties(Unknown Source)
com.bmc.arsys.apitransport.connection.b.getProxy(Unknown Source)
com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source)
com.bmc.arsys.apitransport.connection.b.getProxy(Unknown Source)
com.bmc.arsys.api.ARServerUser.usePrivateRpcQueue(Unknown Source)
com.bmc.arsys.rik.ARConnection.createARConnection(ARConnection.java:145)
com.bmc.arsys.rik.ARConnection.createARConnection(ARConnection.java:115)
com.bmc.arsys.rik.ARHelper.getARConnection(ARHelper.java:107)
com.bmc.arsys.rik.ARHelper.getARConnection(ARHelper.java:149)
com.bmc.arsys.rik.command.RIKAbstractCommand.getArConnInBaseMode(RIKAbstractCommand.java:297)
com.bmc.arsys.rik.command.svrinfo.ServerInformation.execute(ServerInformation.java:74)
com.bmc.smbu.install.common.rule.engine.rik.RIKUtilJava.setsvrinfoRIKJ(RIKUtilJava.java:525)
com.bmc.smbu.install.common.rule.engine.rik.RikUtil.setsvrinfo(RikUtil.java:495)
com.bmc.install.product.arsuitekit.task.ARSuiteKitPostInstallTask.execute(ARSuiteKitPostInstallTask.java:130)
com.bmc.install.task.InstallationTask.run(InstallationTask.java:93)
java.lang.Thread.run(Thread.java:736)]
ARERROR/log
Fri Feb 14 14:27:45 2014 : Action Request System(R) Server Version 8.1.00
201301251157
(c) Copyright 1991-2013 BMC Software, Inc.
Fri Feb 14 14:27:52 2014 390600 : The SQL database operation failed. (ARERR
552)
Fri Feb 14 14:27:52 2014 Error 552 creating unique index on transition
table actlink_group_ids_UPG
Fri Feb 14 14:27:52 2014 ORA-01452: cannot CREATE UNIQUE INDEX; duplicate
keys found
Fri Feb 14 14:27:52 2014 lastsql CREATE UNIQUE INDEX actlink_group_ids_ind ON
actlink_group_ids_UPG (actlinkId,groupId,overlayExtended)
Fri Feb 14 14:27:52 2014 390600 : The SQL database operation failed. (ARERR
552)
Fri Feb 14 14:27:52 2014 Error 552 occurred while upgrading Overlay Masks
Fri Feb 14 14:27:52 2014 ORA-01452: cannot CREATE UNIQUE INDEX; duplicate
keys found
Fri Feb 14 14:27:52 2014 lastsql RENAME actlink_group_ids_UPG TO
actlink_group_ids
Fri Feb 14 14:27:52 2014: AR System server terminated - fatal error occurred in
ARSERVER (ARNOTE 21)
Fri Feb 14 14:27:52 2014 : Action Request System(R) Server Version 8.1.00
201301251157
(c) Copyright 1991-2013 BMC Software, Inc.
Fri Feb 14 14:27:53 2014 390600 : The SQL database operation failed. (ARERR
552)
Fri Feb 14 14:27:53 2014 Error 552 creating unique index on transition
table actlink_group_ids_UPG
Fri Feb 14 14:27:53 2014 ORA-01452: cannot CREATE UNIQUE INDEX; duplicate
keys found
Fri Feb 14 14:27:53 2014 lastsql CREATE UNIQUE INDEX actlink_group_ids_ind ON
actlink_group_ids_UPG (actlinkId,groupId,overlayExtended)
Fri Feb 14 14:27:53 2014 390600 : The SQL database operation failed. (ARERR
552)
Fri Feb 14 14:27:53 2014 Error 552 occurred while upgrading Overlay Masks
Fri Feb 14 14:27:53 2014 ORA-01452: cannot CREATE UNIQUE INDEX; duplicate
keys found
Fri Feb 14 14:27:53 2014 lastsql RENAME actlink_group_ids_UPG TO
actlink_group_ids
Fri Feb 14 14:27:53 2014: AR System server terminated - fatal error occurred in
ARSERVER (ARNOTE 21)
Fri Feb 14 14:27:53 2014 Dispatch : AR System Application server terminated
when a signal/exception was received by the server (ARAPPNOTE 4500)
Fri Feb 14 14:27:53 2014 15
Fri Feb 14 14:27:53 2014 : Action Request System(R) Server Version 8.1.00
201301251157
(c) Copyright 1991-2013 BMC Software, Inc.
Fri Feb 14 14:27:54 2014 390600 : The SQL database operation failed. (ARERR
552)
Fri Feb 14 14:27:54 2014 Error 552 creating unique index on transition
table actlink_group_ids_UPG
Fri Feb 14 14:27:54 2014 ORA-01452: cannot CREATE UNIQUE INDEX; duplicate
keys found
Fri Feb 14 14:27:54 2014 lastsql CREATE UNIQUE INDEX actlink_group_ids_ind ON
actlink_group_ids_UPG (actlinkId,groupId,overlayExtended)
Fri Feb 14 14:27:54 2014 390600 : The SQL database operation failed. (ARERR
552)
Fri Feb 14 14:27:54 2014 Error 552 occurred while upgrading Overlay Masks
Fri Feb 14 14:27:54 2014 ORA-01452: cannot CREATE UNIQUE INDEX; duplicate
keys found
Fri Feb 14 14:27:54 2014 lastsql RENAME actlink_group_ids_UPG TO
actlink_group_ids
Fri Feb 14 14:27:54 2014: AR System server terminated - fatal error occurred in
ARSERVER (ARNOTE 21)
Fri Feb 14 14:27:54 2014 Dispatch : AR System Application server terminated
when a signal/exception was received by the server (ARAPPNOTE 4500)
Fri Feb 14 14:27:54 2014 15
Fri Feb 14 14:27:54 2014 : Action Request System(R) Server Version 8.1.00
201301251157
(c) Copyright 1991-2013 BMC Software, Inc.
Fri Feb 14 14:27:55 2014 390600 : The SQL database operation failed. (ARERR
552)
Fri Feb 14 14:27:55 2014 Error 552 creating unique index on transition
table actlink_group_ids_UPG
Fri Feb 14 14:27:55 2014 ORA-01452: cannot CREATE UNIQUE INDEX; duplicate
keys found
Fri Feb 14 14:27:55 2014 lastsql CREATE UNIQUE INDEX actlink_group_ids_ind ON
actlink_group_ids_UPG (actlinkId,groupId,overlayExtended)
Fri Feb 14 14:27:55 2014 390600 : The SQL database operation failed. (ARERR
552)
Fri Feb 14 14:27:55 2014 Error 552 occurred while upgrading Overlay Masks
Fri Feb 14 14:27:55 2014 ORA-01452: cannot CREATE UNIQUE INDEX; duplicate
keys found
Fri Feb 14 14:27:55 2014 lastsql RENAME actlink_group_ids_UPG TO
actlink_group_ids
Fri Feb 14 14:27:55 2014: AR System server terminated - fatal error occurred in
ARSERVER (ARNOTE 21)
Fri Feb 14 14:27:55 2014 Dispatch : AR System Application server terminated
when a signal/exception was received by the server (ARAPPNOTE 4500)
Fri Feb 14 14:27:55 2014 15
Fri Feb 14 14:39:07 2014 Dispatch : AR System Application server terminated
when a signal/exception was received by the server (ARAPPNOTE 4500)
Fri Feb 14 14:39:07 2014 15
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