Add to your ar.conf (ar.cfg) the IP-Name entry Server-Name: hubprmap2 IP-Name: hubprmap.AD.HubbellPlano.com This will allow the AR Server to know itself by both names. You can have as many IP-Name entries as needed.
And you will probably need to add to your Mid-Tier the old server name and maybe a DNS alias or hosts file entry from the old name to the new Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Cecil, Ken Sent: Thursday, February 20, 2014 11:34 AM To: [email protected] Subject: Email link server alias ** When doing a migration to a new AR server, is there a way to handle all of the links that people have in existing email notifications? They will be pointing to the old server name that no longer exists. For example here is an existing link someone may have in an email http://servicedesk.hubbell.com/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=hubprmap.AD.HubbellPlano.com&eid=NTS000001013978 Here's what one generated from the new server would be like. http://servicedesk.hubbell.com/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=hubprmap2&eid=NTS000001013978 Is there a way to use server alias or something like that so that the old links could still function? Ken. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
