Howard, A reverse proxy exposed to the internet would be one way I have seen it done On Feb 20, 2014 3:54 PM, "Howard Richter" <[email protected]> wrote:
> ** > > Good morning, afternoon and evening all, > > > > I just got asked if there was a way to access our Remedy/ITSM system > outside of the corporate network, if there are no parts (i.e. mid-tiers) in > the DMZ. They are thinking that they can use some magic with SSO and > federation to do this. We are using the JSS plugin (which is great) for our > ITSM 7.6.4. system. > > > > So my first answer is no, one would need to have a mid-tier (or even an > arserver) on a box in the DMZ and then give a method to access that system > or open a firewall port (not very safe). > > > > However, as I get older I have started to ask if I might be wrong., maybe > someone else has found a way to do this. So is there some method where one > could access the system if they were not on the corporate network (and a > firewall was blocking access to the system inside the network). > > > > Also I remember a doc, that BMC produced, that showed how to build out a > system that would have external access. So if someone has an idea what it > might be. Let me know. > > As always take care and be well, > > > > Howard > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
