Thanks, Roger.

I tried deleting the first row of data. The new first row generated the
same error message. Then I tried loading the spreadsheet with a single row
of data. Same error.

I've seen variations of this before. For example, when loading people, the
Corporate IDs all had a ".0" appended to them. That didn't cause an error
so we didn't catch it until it got into the people form. The corporate IDs
on the spreadsheet definitely didn't have ".0" at the end.



On Fri, Feb 21, 2014 at 4:16 PM, Roger Justice <rjust2...@aol.com> wrote:

> ** Since the error message includes the Pentaho application it could be
> that Pentaho is causing the error. You could attempt to import a single
> entry directly to the DMT form to isolate the error.
>
>
> -----Original Message-----
> From: Boyd, Rebecca <boy...@wfu.edu>
> To: arslist <arslist@ARSLIST.ORG>
> Sent: Fri, Feb 21, 2014 4:12 pm
> Subject: DMT and extra Zeros
>
> **
> Hello everyone,
>
>  I am trying to load incidents using the HPD_LoadHelpDesk tab of the
> Transactional_Incident spreadsheet.
>
>  The job is erroring out on the Load step because it can't convert a
> date. The date looks correct on the spreadsheet, but when Remedy reports
> the error, it always reports an extra zero for the seconds.
>
>  2014/01/02 00:00:00.00 - Spreadsheet data
> 2014/01/02 00:00:00.000 - Remedy error
>
>  I have typed the date in fresh. I've changed the date & time. I've
> re-formatted the cell. I've created new jobs every time only to get the
> same 'ol error message.
>
>  8.1 Clean Install, Oracle 11g
>
>  Here's a truncated version of the error message:
>
>  2014/02/21 15:36:17 - Transactional_Incident - Start of job execution
> 2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from 
> 2012-11-06
> 13.20.53) : Unexpected error :
> 2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from 
> 2012-11-06
> 13.20.53) : org.pentaho.di.core.exception.KettleValueException:
> 2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from 
> 2012-11-06
> 13.20.53) : Reported Date String : couldn't convert string [2014/01/02
> 00:00:00.000] to a date using format [MM/dd/yyyy HH:mm:ss]
> 2014/02/21 15:36:17 - Transactional_Incident - Transactional_Incident
> 2014/02/21 15:36:17 - Transactional_Incident - ERROR (version 4.1.0, build
> 1 from 2012-11-06 13.20.53) : Errors detected!
> 2014/02/21 15:36:18 - Transactional_Incident - Job execution finished
>
>
>  --
> Rebecca Boyd
> Application Administrator
> Wake Forest University
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 
Rebecca Boyd
Application Administrator
Wake Forest University

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