Michelle,

Yes. I have typed the date in fresh. I've changed the date and time. I've
reformatted the cells.

2014/01/02 00:00:00.00 -  What it looks like in my Spreadsheet

2014/01/02 00:00:00.000 - What Remedy reports that it sees


I don't know where/when/how/why Remedy is picking up an extra digit. But I
sure wish it would stop.


Rebecca


On Fri, Feb 21, 2014 at 4:51 PM, Lucero, Michelle <
michelle.luc...@bankofamerica.com> wrote:

> **
>
> HI, Rebecca:
>
>
>
> Have you attempted to reformat the date as mentioned in the message to
> 01/02/2014 00:00:00?
>
>
>
> 2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from 
> 2012-11-06
> 13.20.53) : Reported Date String : couldn't convert string [2014/01/02
> 00:00:00.000] to a date using format [MM/dd/yyyy HH:mm:ss]
>
>
>
> Michelle
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Boyd, Rebecca
> *Sent:* Friday, February 21, 2014 3:36 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DMT and extra Zeros
>
>
>
> **
>
> Thanks, Roger.
>
>
>
> I tried deleting the first row of data. The new first row generated the
> same error message. Then I tried loading the spreadsheet with a single row
> of data. Same error.
>
>
>
> I've seen variations of this before. For example, when loading people, the
> Corporate IDs all had a ".0" appended to them. That didn't cause an error
> so we didn't catch it until it got into the people form. The corporate IDs
> on the spreadsheet definitely didn't have ".0" at the end.
>
>
>
>
>
> On Fri, Feb 21, 2014 at 4:16 PM, Roger Justice <rjust2...@aol.com> wrote:
>
> ** Since the error message includes the Pentaho application it could be
> that Pentaho is causing the error. You could attempt to import a single
> entry directly to the DMT form to isolate the error.
>
>  -----Original Message-----
> From: Boyd, Rebecca <boy...@wfu.edu>
> To: arslist <arslist@ARSLIST.ORG>
> Sent: Fri, Feb 21, 2014 4:12 pm
> Subject: DMT and extra Zeros
>
> **
>
> Hello everyone,
>
>
>
> I am trying to load incidents using the HPD_LoadHelpDesk tab of the
> Transactional_Incident spreadsheet.
>
>
>
> The job is erroring out on the Load step because it can't convert a date.
> The date looks correct on the spreadsheet, but when Remedy reports the
> error, it always reports an extra zero for the seconds.
>
>
>
> 2014/01/02 00:00:00.00 - Spreadsheet data
>
> 2014/01/02 00:00:00.000 - Remedy error
>
>
>
> I have typed the date in fresh. I've changed the date & time. I've
> re-formatted the cell. I've created new jobs every time only to get the
> same 'ol error message.
>
>
>
> 8.1 Clean Install, Oracle 11g
>
>
>
> Here's a truncated version of the error message:
>
>
>
> 2014/02/21 15:36:17 - Transactional_Incident - Start of job execution
>
> 2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from 
> 2012-11-06
> 13.20.53) : Unexpected error :
>
> 2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from 
> 2012-11-06
> 13.20.53) : org.pentaho.di.core.exception.KettleValueException:
>
> 2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from 
> 2012-11-06
> 13.20.53) : Reported Date String : couldn't convert string [2014/01/02
> 00:00:00.000] to a date using format [MM/dd/yyyy HH:mm:ss]
>
> 2014/02/21 15:36:17 - Transactional_Incident - Transactional_Incident
>
> 2014/02/21 15:36:17 - Transactional_Incident - ERROR (version 4.1.0, build
> 1 from 2012-11-06 13.20.53) : Errors detected!
>
> 2014/02/21 15:36:18 - Transactional_Incident - Job execution finished
>
>
>
>
>
> --
> Rebecca Boyd
> Application Administrator
> Wake Forest University
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
> Rebecca Boyd
> Application Administrator
> Wake Forest University
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  ------------------------------
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>  _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 
Rebecca Boyd
Application Administrator
Wake Forest University

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