Hi,

All data in the DMT spreadsheets is required to be stored as text (with the
latest version) - this is due to Excel converting all other formats to what
it thinks the value should be, thus the additional ".0".

Convert the cells to text only, then put the date in as straight text .

It can be a pain to do initially, but that way you will not get Excel
appending the ".0".

 

  _____  

 

Kind Regards,

 

Carl Wilson

 

http://www.missingpiecessoftware.com/

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Boyd, Rebecca
Sent: 21 February 2014 21:13
To: [email protected]
Subject: DMT and extra Zeros

 

** 

Hello everyone,

 

I am trying to load incidents using the HPD_LoadHelpDesk tab of the
Transactional_Incident spreadsheet.

 

The job is erroring out on the Load step because it can't convert a date.
The date looks correct on the spreadsheet, but when Remedy reports the
error, it always reports an extra zero for the seconds.  

 

2014/01/02 00:00:00.00 - Spreadsheet data

2014/01/02 00:00:00.000 - Remedy error

 

I have typed the date in fresh. I've changed the date & time. I've
re-formatted the cell. I've created new jobs every time only to get the same
'ol error message.

 

8.1 Clean Install, Oracle 11g

 

Here's a truncated version of the error message:

 

2014/02/21 15:36:17 - Transactional_Incident - Start of job execution

2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from
2012-11-06 13.20.53) : Unexpected error : 

2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from
2012-11-06 13.20.53) : org.pentaho.di.core.exception.KettleValueException: 

2014/02/21 15:36:17 - Convert Dates.0 - ERROR (version 4.1.0, build 1 from
2012-11-06 13.20.53) : Reported Date String : couldn't convert string
[2014/01/02 00:00:00.000] to a date using format [MM/dd/yyyy HH:mm:ss]

2014/02/21 15:36:17 - Transactional_Incident - Transactional_Incident

2014/02/21 15:36:17 - Transactional_Incident - ERROR (version 4.1.0, build 1
from 2012-11-06 13.20.53) : Errors detected!

2014/02/21 15:36:18 - Transactional_Incident - Job execution finished

 

 

-- 
Rebecca Boyd
Application Administrator
Wake Forest University

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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