Just a question - why wouldn't you make a server group then use AR System 
Server Group Operation Ranking configuration to assign which server runs what 
workload? This would also provide server redundancy.

Thank you,

Sandra Hennigan
Remedy Developer

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of L G Robinson
Sent: Tuesday, February 25, 2014 2:34 PM
To: [email protected]
Subject: Multi-server configuration question

**
Hi Folks,

I am trying to add a second server to my ARS system. I am not configuring these 
two servers into a server group. I want to control which traffic goes to which 
server. My ultimate configuration will be:

Server1: Windows clients, Admin, email, utility scripts, some Mid-tier traffic
Server2: The rest of my Mid-tier traffic

Both servers are running 7.6.04 SP3 201201302357 on Solaris. I was able to 
bring Server2 up with no conflicts or complains from Server1. And I was able to 
get one of my Tomcat servers to connect to Server2 successfully.

The first problem that we encountered has to do with saved searches. When a 
user connects to the Tomcat server that connects to Server2, none of their 
saved searches appear. We took a look at the entries in the "AR System Searches 
Preference" form and saw that there is a field (Server) containing the server 
short-name. If we change the Server field value for a single entry so that it 
contains the short name of Server2, then that saved search appears in 
Server2-Tomcat-Mid-tier but disappears from Server1-Tomcat-Mid-tier.

I am hoping that there is a way to configure things so that regardless of which 
ARS server the user gets connected to (Server1 or Server2), they will still get 
their saved searches.

I have messed around with various combinations of:

IP-Name:
Server-Name:
Server-Connect-Name:

but I have not hit upon the correct combination. Does anyone know if this is 
possible and if so, how to achieve this?

Thanks.
Larry

ARS: 7.6.04 SP3 201201302357 on Solaris 10 on Oracle
Mid-Tier Version: 8.1.00_201402031033_Hotfix on...
Tomcat: 7.0.47 with ...
Java: 1.7.0_05-b06

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