We do this now so we can run Escalator on multiple servers (Each escalation has server like %1 ... in the Run If)
Question: Are your Mid-Tiers on the same servers as your AR servers? Notes: All users should always connect using an alias. (i.e arserver and arweb) Put arserver and arweb in the hosts of each server (so once you hit a server you stay on it). Add arserver to the IP-Name (so both servers know themselves as arserver in addition to their real name (Server1, Server2) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of L G Robinson Sent: Tuesday, February 25, 2014 1:34 PM To: arslist@ARSLIST.ORG Subject: Multi-server configuration question ** Hi Folks, I am trying to add a second server to my ARS system. I am not configuring these two servers into a server group. I want to control which traffic goes to which server. My ultimate configuration will be: Server1: Windows clients, Admin, email, utility scripts, some Mid-tier traffic Server2: The rest of my Mid-tier traffic Both servers are running 7.6.04 SP3 201201302357 on Solaris. I was able to bring Server2 up with no conflicts or complains from Server1. And I was able to get one of my Tomcat servers to connect to Server2 successfully. The first problem that we encountered has to do with saved searches. When a user connects to the Tomcat server that connects to Server2, none of their saved searches appear. We took a look at the entries in the "AR System Searches Preference" form and saw that there is a field (Server) containing the server short-name. If we change the Server field value for a single entry so that it contains the short name of Server2, then that saved search appears in Server2-Tomcat-Mid-tier but disappears from Server1-Tomcat-Mid-tier. I am hoping that there is a way to configure things so that regardless of which ARS server the user gets connected to (Server1 or Server2), they will still get their saved searches. I have messed around with various combinations of: IP-Name: Server-Name: Server-Connect-Name: but I have not hit upon the correct combination. Does anyone know if this is possible and if so, how to achieve this? Thanks. Larry ARS: 7.6.04 SP3 201201302357 on Solaris 10 on Oracle Mid-Tier Version: 8.1.00_201402031033_Hotfix on... Tomcat: 7.0.47 with ... Java: 1.7.0_05-b06 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
