That's an interesting perception of costs associated with downtime. I had
never thought of the dollar value of minimizing downtime. But you have a
great point although the values perception portrayed by you below may just
be rough estimates. A good argument to present to a management that think
zero downtime is an actual possibility.

 

It's like buying a new car. Even if you get the best trade in deal ever
while driving from your smartphone, and drive straight to the dealership,
and meet all possible purchase and insurance requirements and what not
online from your smartphone, you still have to get out of your old car to
get into your new. That would be a minutes down time at least, unless you
somehow magically invent time travel and then - swoooosshhh.. turn back time
to save even that minute..

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of John Sundberg
Sent: Wednesday, March 19, 2014 10:39 AM
To: [email protected]
Subject: Re: BMC Remedy and Flash

 

** 

Joe, 

 

I agree.

 

Also - it is like this . the closer you get to no downtime - the more
expensive the migration.

 

(roughly)

 

1 week of downtime - migration costs $15,000

1 weekend of downtime - migration costs $50,000

1 day of downtime - migration costs $100,000

1 hour of downtime - migration costs $200,000

1 minute of downtime - migration costs $300,000

 

 

I know of very few (probably none) - that when presented with the costs of
an upgrade like this - that they would choose the 1 minute of downtime.

(Most would fall in the weekend space)

 

Also - I would imagine.

 

If they presented to their company that we could either

 

1) Upgrade over a weekend (60 hrs) - at a cost of $50,000

or 

2) Upgrade and only be down (1 hrs) - at a cost of $200,000

 

 

99% would go for the #1 option - and complain about that cost too.

 

 

Hey - the formula might just be: (Roughly) 

 

 

Cost = $10,000 / % of the day down.

 

 

 

 

-John

 

 

 

 

 

 

 

On Wed, Mar 19, 2014 at 12:06 AM, Joe D'Souza <[email protected]> wrote:

Within certain limits though.

I would not go that far to claim to the customer/management that there will
be absolutely no down time during code migration.

There will be.

By taking servers on and off a server group, to upgrade core system
versions, yes that can be done with 'minimal' down time. But the migration
and code upgrade, takes as much down time as the migration of the code
itself takes.

Even if you stand up a completely new parallel system, and then decide a
switch by mirroring a database, there still will be that minimal time
required to port the delta data.

Personally I think it is not possible to completely eliminate downtime if
your system is significantly large. Its like approaching infinity in
mathematics - you can get close, but you can never get there. You just got
to be content you got close enough..

Cheers

Joe


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Zandi
Sent: Tuesday, March 18, 2014 6:49 AM
To: [email protected]
Subject: Re: BMC Remedy and Flash

24/7 is already there... It is called server groups, if you implement this
would can take a server down and the others will takeover while it is being
patched.  You will need a load balancer as well.  This also allows for
larger system use as well
My 2 cents

Sent from my iPhone

> On Mar 17, 2014, at 3:12 PM, James Smith <[email protected]>
wrote:
>
> Nice info Doug, thanks for sharing. Want to add 2 cents if its considered
then its of great use.
>
> Currently we have windows based tools for development activities and data
migration like Developer studio and Import tool. Will it be feasible to make
then available over web?
>
> One more thing, how can we make remedy to be available 24*7 during
upgrades as well - zero downtime upgrades. This will help the product to
compete in the market.

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-- 

John Sundberg

Kinetic Data, Inc.

"Your Business. Your Process."

 

651-556-0930 I [email protected] 

 <http://www.kineticdata.com/> www.kineticdata.com I
<http://community.kineticdata.com/> community.kineticdata.com 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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