Patrick,

 

With web servers no - you will face no downtime as it is only a sort of a
'portal' if you will with no user developed or customized code. The downtime
with a web server could well be as minimal as a user connected to an old
instance who might get kicked out so may have to log in again.

 

I think this discussion started with code migration. Downtime there could
happen during an upgrade or migration where you can safely assume that
roughly about 20% or above of the code will change, data will need to be
migrated, user caches would need to be rebuilt, a possible DNS refresh might
need to happen in case of server name changes, etc.

 

Joe

 

PS: Apologies to those who might have responded to my responses to you'll
and have not heard from me - I am reading all these mail in a reverse
chronology to catch up with some mails I missed.

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of patrick zandi
Sent: Wednesday, March 19, 2014 10:21 AM
To: [email protected]
Subject: Re: BMC Remedy and Flash

 

** 

Joe help me understand the downtime with a server group scenario.

If you have 3 web servers (which can rotate each out and be patched, os and
application wise - then rotated back in), and have 3 Servers is a server
group (which again be pulled patched, upgraded, OS patched and put back into
group) one at a time..  All the servers in the group are connected to the
SQL Cluster / oracle RAC .. I still see no outages, vice a bomb or something
physical/network related.

DR is the fail over to a completely redundant system in a different
location, where either data replication was going on, or the DSO was turned
to active to a live system, which is the case of the bomb/tornado/911
instance.

 

On Wed, Mar 19, 2014 at 1:06 AM, Joe D'Souza <[email protected]> wrote:

Within certain limits though.

I would not go that far to claim to the customer/management that there will
be absolutely no down time during code migration.

There will be.

By taking servers on and off a server group, to upgrade core system
versions, yes that can be done with 'minimal' down time. But the migration
and code upgrade, takes as much down time as the migration of the code
itself takes.

Even if you stand up a completely new parallel system, and then decide a
switch by mirroring a database, there still will be that minimal time
required to port the delta data.

Personally I think it is not possible to completely eliminate downtime if
your system is significantly large. Its like approaching infinity in
mathematics - you can get close, but you can never get there. You just got
to be content you got close enough..

Cheers

Joe



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Zandi
Sent: Tuesday, March 18, 2014 6:49 AM
To: [email protected]
Subject: Re: BMC Remedy and Flash

24/7 is already there... It is called server groups, if you implement this
would can take a server down and the others will takeover while it is being
patched.  You will need a load balancer as well.  This also allows for
larger system use as well
My 2 cents

Sent from my iPhone

> On Mar 17, 2014, at 3:12 PM, James Smith <[email protected]>
wrote:
>
> Nice info Doug, thanks for sharing. Want to add 2 cents if its considered
then its of great use.
>
> Currently we have windows based tools for development activities and data
migration like Developer studio and Import tool. Will it be feasible to make
then available over web?
>
> One more thing, how can we make remedy to be available 24*7 during
upgrades as well - zero downtime upgrades. This will help the product to
compete in the market.

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