Hi Neha,
where did you put the word debug exactly?
Please search below string in your log4j file & replace word warn with
debug. Plugin restart is required.
<!-- Print only messages of level warn in the package
com.bmc.arsys.pluginsvr -->
<logger name="com.bmc.arsys.pluginsvr">
<level value="warn" />
I think you also need to decide what all values you need to put in the
debug mode.
For example -
<logger additivity="true" name="com.bmc.arsys.pluginsvr">
<level value="debug"/>
</logger>
<logger additivity="true" name="com.bmc.arsys.pluginsvr.plugins">
<level value="debug"/>
</logger>
<logger additivity="true" name="com.bmc.arsys.api">
<level value="debug"/>
</logger>
<logger additivity="true" name="com.bmc.arsys.apitransport">
<level value="debug"/>
</logger>
<logger additivity="true" name="com.bmc.arsys.utils">
<level value="debug"/>
</logger>
<logger additivity="true" name="com.bmc.arsys.pdi">
<level value="debug"/>
</logger>
I tested this & found debug level is set when I restarted my plugin process.
2014-06-03 11:37:01,326 DEBUG [Cache]
com.bmc.arsys.apitransport.chunking.ARChunkArrayBuffer (?:?) -
retrieveChunkingData: received data len= 809
2014-06-03 11:37:01,326 DEBUG [Cache]
com.bmc.arsys.apitransport.chunking.ARChunkArrayBuffer (?:?) -
retrieveChunkingData: headerLen=0 buffer len=809
2014-06-03 11:37:01,326 DEBUG [Cache]
com.bmc.arsys.apitransport.chunking.ARChunkArrayBuffer (?:?) - postProcess:
compressed data, len=809
2014-06-03 11:37:01,326 DEBUG [Cache]
com.bmc.arsys.apitransport.chunking.ARChunkArrayBuffer (?:?) - postProcess:
decompressed data, len=4591
2014-06-03 11:37:01,331 DEBUG [Cache]
com.bmc.arsys.apitransport.ApiProxyJRpcBase (?:?) - arChunkingCall: Done
with postProcess via com.bmc.arsys.api.ProxyJRpc@7dd41116
2014-06-03 11:37:01,333 DEBUG [Cache] com.bmc.arsys.utils.ProcessUtil (?:?)
-
ProcNumber 73 via com.bmc.arsys.api.ProxyJRpc@7dd41116 for VW-PUN-CUS-SP03,
with chunking 1 round call, succeed. -API arcall takes 209 milliseconds.
2014-06-03 11:37:01,333 DEBUG [Cache]
com.bmc.arsys.apitransport.ApiProxyJRpcBase (?:?) - ProcNumber 73 via
com.bmc.arsys.api.ProxyJRpc@7dd41116 for VW-PUN-CUS-SP03, with chunking 1
round call, succeed. -API arcall
2014-06-03 11:37:01,593 DEBUG [Cache]
com.bmc.arsys.apitransport.ApiProxyJRpcBase (?:?) - arChunkingCall:
Processor=com.bmc.arsys.api.a.g@2ac02d83, Proc Number=73, Round Number=1
via com.bmc.arsys.api.ProxyJRpc@7dd41116
HTH,
Mayuresh
On Tue, Jun 3, 2014 at 11:15 AM, Neha Khandelwal <[email protected]> wrote:
> Hi List,
>
> I need your assistance once again for following scenario-
>
> My Remedy application is accessing 3rd party application WebService. I
> need to get logs of XML input which we are sending to 3rd party.
> As much as I know, this can be achieved by enabling "DEBUG" mode of
> plugin log. I have performed following steps to take XML logs-
>
> 1. In log4j_pluginsvr.xml file, change PriorityValue of pluginlog to
> "debug"
> 2. After setting it , restart plug in log by this-
> 1. Find how many arplugin processes are running- ps -ef |grep arplug
> 2. Kill each process as : kill -9 <<process id>>
> 3. Its father process then automatically will restart plugin process.
>
>
> After performing above steps, still I am not able to get XML Input Logs in
> arjavaplugin.log file.
> Can you please assist me, which step I have missed to achieve the purpose?
>
> Regards
> Neha Khandelwal
>
>
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