I always use info level setting instead of debug, debug level is real chatty, info will show the soap messages that are being exchanged
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Neha Khandelwal Sent: Tuesday, June 03, 2014 1:46 AM To: [email protected] Subject: WebService Logs through arjavaplugin.log Hi List, I need your assistance once again for following scenario- My Remedy application is accessing 3rd party application WebService. I need to get logs of XML input which we are sending to 3rd party. As much as I know, this can be achieved by enabling "DEBUG" mode of plugin log. I have performed following steps to take XML logs- 1. In log4j_pluginsvr.xml file, change PriorityValue of pluginlog to "debug" 2. After setting it , restart plug in log by this- 1. Find how many arplugin processes are running- ps -ef |grep arplug 2. Kill each process as : kill -9 <<process id>> 3. Its father process then automatically will restart plugin process. After performing above steps, still I am not able to get XML Input Logs in arjavaplugin.log file. Can you please assist me, which step I have missed to achieve the purpose? Regards Neha Khandelwal _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
