Neha, I agree with Mayuresh regarding the settings in the log4j log, but for easier plugin restart, you might try the tool I developed that does exactly that.
http://remedylegacy.com/tools/aplrestartplugin/ On Mon, Jun 2, 2014 at 11:45 PM, Neha Khandelwal <[email protected]> wrote: > Hi List, > > I need your assistance once again for following scenario- > > My Remedy application is accessing 3rd party application WebService. I > need to get logs of XML input which we are sending to 3rd party. > As much as I know, this can be achieved by enabling "DEBUG" mode of > plugin log. I have performed following steps to take XML logs- > > 1. In log4j_pluginsvr.xml file, change PriorityValue of pluginlog to > "debug" > 2. After setting it , restart plug in log by this- > 1. Find how many arplugin processes are running- ps -ef |grep arplug > 2. Kill each process as : kill -9 <<process id>> > 3. Its father process then automatically will restart plugin process. > > > After performing above steps, still I am not able to get XML Input Logs in > arjavaplugin.log file. > Can you please assist me, which step I have missed to achieve the purpose? > > Regards > Neha Khandelwal > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

