Hi Misi I double checked that and they match.
Thanks JP On Sun, Jul 13, 2014 at 4:39 PM, Misi Mladoniczky <[email protected]> wrote: > Hi, > > In the upper right corner of the Add/Remove Licenses form you will see the > "Host ID" used by the system. This is what you must use when generating > your > license key. If it does not match, the license will not work. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > Hi folks, > > > > I have just installed the version 8 ITSM Single Stack version. > > > > It seemed to go well. Hovever during the install it asked for a AR Server > > licence key to use, well I think that's what it asked for. > > > > No problem I though, went onto the BMC licence site and generated a Trial > > 30 day server key to use just to get us up and running. > > > > Once the install had finished I logged into the server only to find it > was > > in evaluation mode. Odd I thought. > > > > So I navigated through to the server config and the "Add Licences" > options. > > > > I notice that when I created the trial licence on the BMC site it asked > for > > the Host Id and auto filled the support contract id. However the Add > > Licence bit of the server config does not asked for either of these to be > > input. > > > > Have I got something wrong? The licencing seems very confusing :( > > > > Thanks > > > > JP > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

