Hi Misi

I double checked that and they match.

Thanks

JP


On Sun, Jul 13, 2014 at 4:39 PM, Misi Mladoniczky <[email protected]> wrote:

> Hi,
>
> In the upper right corner of the Add/Remove Licenses form you will see the
> "Host ID" used by the system. This is what you must use when generating
> your
> license key. If it does not match, the license will not work.
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> > Hi folks,
> >
> > I have just installed the version 8 ITSM Single Stack version.
> >
> > It seemed to go well. Hovever during the install it asked for a AR Server
> > licence key to use, well I think that's what it asked for.
> >
> > No problem I though, went onto the BMC licence site and generated a Trial
> > 30 day server key to use just to  get us up and running.
> >
> > Once the install had finished I logged into the server only to find it
> was
> > in evaluation mode. Odd I thought.
> >
> > So I navigated through to the server config and the "Add Licences"
> options.
> >
> > I notice that when I created the trial licence on the BMC site it asked
> for
> > the Host Id and auto filled the support contract id. However the Add
> > Licence bit of the server config does not asked for either of these to be
> > input.
> >
> > Have I got something wrong? The licencing seems very confusing :(
> >
> > Thanks
> >
> > JP
> >
> >
> _______________________________________________________________________________
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> >
>
>
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