Well...from the screenshot the user is in "Search" mode, not "Create" mode. Are they actually trying to do a search? Or create an incident?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of ersureshbe Sent: Friday, July 18, 2014 7:01 AM To: [email protected] Subject: Re: ARERR 45281 not allowing to create a task from incident. Hi Team, Can you please help below issue? We can't reproducue this issue from my end. I can able to see this issue comes from ACTL. The ACTL name is "INT:HPDTMS:INC:CreateNewTask_009_IncIDCheck". It's creating big issue. PFB. Can you please advise to fix this issue. <http://ars-action-request-system.1093659.n2.nabble.com/file/n7597512/Task_Issue.png> Regards, Suresh Loganathan -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/ARERR-45281-not-allowing-to-create-a-task-from-incident-tp7594695p7597512.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4716 / Virus Database: 3986/7832 - Release Date: 07/10/14 Internal Virus Database is out of date. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

