Apart from Tomcat performance, you would do well to check the performance of the home page too in terms of code behind the page. You mention ITSM so I am assuming it's the default ITSM home pages that are used in your organization. I have not personally checked the code behind these pages (queries used in table fields, set field actions, etc.) but those if not optimized, can create potential problems too as your usage grows and you start seeing bigger numbers in terms of total counts of incidents, problems, etc.
Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pierson, Shawn Sent: Thursday, July 24, 2014 8:16 AM To: [email protected] Subject: Re: Midtier & Overall Performance Of ITSM Have you gone through BMC's performance tuning document? Out of the box, it isn't configured well. You have to do some Tomcat optimization as well as set up preloading of forms for it to start working well. However, also be aware that the overhead of going from one user to many isn't going to be a huge difference, the majority of the overhead is just in running Tomcat and the apps it supports. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Peters Sent: Thursday, July 24, 2014 5:56 AM To: [email protected] Subject: Midtier & Overall Performance Of ITSM ** Hi Having been used to deploying .net apps I have now got my test ITSM system up and running. I notice that just the act of logging in to ITSM causes my web server to hog cpu and thers is only a couple of us testnig at the moment. Its no slouch either with 4 x vCPU's & 8GB memory. When we roll out to the some 300 - 400 users im wondering how much horsepower is going to be required to run this application as it does feel a little unresponsive? Suppose I need to find a "best practice" document somewhere on BMC Website Thanks JP _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
