Thanks ,

I shall have a look at both Tomcat and the home page code.


JP


On Thu, Jul 24, 2014 at 8:39 PM, Joe D'Souza <[email protected]> wrote:

> **
>
> Apart from Tomcat performance, you would do well to check the performance
> of the home page too in terms of code behind the page. You mention ITSM so
> I am assuming it’s the default ITSM home pages that are used in your
> organization. I have not personally checked the code behind these pages
> (queries used in table fields, set field actions, etc.) but those if not
> optimized, can create potential problems too as your usage grows and you
> start seeing bigger numbers in terms of total counts of incidents,
> problems, etc.
>
>
>
> Joe
>
>
>   ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Pierson, Shawn
> *Sent:* Thursday, July 24, 2014 8:16 AM
> *To:* [email protected]
> *Subject:* Re: Midtier & Overall Performance Of ITSM
>
>
>
> Have you gone through BMC’s performance tuning document?  Out of the box,
> it isn’t configured well.  You have to do some Tomcat optimization as well
> as set up preloading of forms for it to start working well.  However, also
> be aware that the overhead of going from one user to many isn’t going to be
> a huge difference, the majority of the overhead is just in running Tomcat
> and the apps it supports.
>
>
>
> Thanks,
>
>
>
> *Shawn Pierson *
>
> Remedy Developer | Energy Transfer
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *John Peters
> *Sent:* Thursday, July 24, 2014 5:56 AM
> *To:* [email protected]
> *Subject:* Midtier & Overall Performance Of ITSM
>
>
>
> **
>
> Hi
>
> Having been used to deploying .net apps I have now got my test ITSM system
> up and running.
>
> I notice that just the act of logging in to ITSM causes my web server to
> hog cpu and thers is only a couple of us testnig at the moment. Its no
> slouch either with 4 x vCPU's & 8GB memory.
>
> When we roll out to the some 300 - 400 users im wondering how much
> horsepower is going to be required to run this application as it does feel
> a little unresponsive?
>
> Suppose I need to find a "best practice" document somewhere on BMC Website
>
> Thanks
>
> JP
>    _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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