IIS is usually started by an internal Windows user. I forget the format of the name but its something like USR_<WindowsServerName>.
Make sure this user has read write and execute permissions wherever appropriate. I forget the list of places to look for this but its not that hard to work your way backwards. Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of William Rentfrow Sent: Thursday, August 07, 2014 5:16 PM To: [email protected] Subject: Tomcat with IIS Hi all - I have a dumb problem. I can't get Tomcat to work with IIS on Windows Server 2008 R2. This is with a completely vanilla install of Remedy ARS 8.1 using SQL server. The install went fine, there was no problem I could see. I've uninstalled and re-installed the mid-tier several times. I've checked all of the connectors I could find on the tomcat side and the virtual directory stuff on the IIS side. The jakarta virtual directory exists, and all of the registry settings and file configurations look right. IIS responds to normal requests - but any request to the virtual directory just doesn't work. The default URL to configure the MT is this: http://localhost:8080/arsys/shared/config/config.jsp Localhost resolves correctly to the local machine - for kicks I have tried the actual machine name too, with the same results. I feel like I am missing something really obvious here...but I haven't worked with Windows/IIS in ages. I know this is vague...but... thoughts? B. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

