This error is not coming from a specific end user browser, but your Mid-tier
server isn't able to process that request and sending back that message to
the browser..

 

As Fred suggested, check the memory usage of your Mid-Tier server and check
the JVM settings on your Mid-Tier server.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Tuesday, August 12, 2014 10:43 AM
To: [email protected]
Subject: Re: It's not enough memory to load the search results. (ARERR 9308)

 

Do you have the AR server set to limit the number of rows returned?

 

How many rows (and how big is each row) you are trying to return?

 

What are the Java memory settings you are using in the Mid-Tier?

 

Fred

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Sinclair, Keith
Sent: Tuesday, August 12, 2014 9:40 AM
To: [email protected]
Subject: It's not enough memory to load the search results. (ARERR 9308)

 

** 

I'm getting this weird error when I perform a search on a handful of our
custom built forms in the mid-tier:

 

It's not enough memory to load the search results. (ARERR 9308)

 

I tried this in three different browsers and all experienced the same
result.

 

Has anyone else come across it before and resolved it?

 

I tried BMC Communities but didn't find anything useful and BMC's support
site appears to be down at the moment with a bad gateway error.

 

I am running 8.1 on Linux.

 

Keith Sinclair

Remedy Development

ShopperTrak  Chicago USA

O:  312.676.8289 |  M:  630.946.4744

[email protected] | @shoppertrak

 <http://www.shoppertrak.com/> www.shoppertrak.com 

 

 

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