Fred, Joe, I'll double check what our server admin has the java settings at as the test and prod environments are supposed to be the same and we're not seeing this in prod.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Tuesday, August 12, 2014 10:06 AM To: [email protected] Subject: Re: It's not enough memory to load the search results. (ARERR 9308) ** This error is not coming from a specific end user browser, but your Mid-tier server isn't able to process that request and sending back that message to the browser.. As Fred suggested, check the memory usage of your Mid-Tier server and check the JVM settings on your Mid-Tier server. Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Tuesday, August 12, 2014 10:43 AM To: [email protected]<mailto:[email protected]> Subject: Re: It's not enough memory to load the search results. (ARERR 9308) Do you have the AR server set to limit the number of rows returned? How many rows (and how big is each row) you are trying to return? What are the Java memory settings you are using in the Mid-Tier? Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sinclair, Keith Sent: Tuesday, August 12, 2014 9:40 AM To: [email protected]<mailto:[email protected]> Subject: It's not enough memory to load the search results. (ARERR 9308) ** I'm getting this weird error when I perform a search on a handful of our custom built forms in the mid-tier: It's not enough memory to load the search results. (ARERR 9308) I tried this in three different browsers and all experienced the same result. Has anyone else come across it before and resolved it? I tried BMC Communities but didn't find anything useful and BMC's support site appears to be down at the moment with a bad gateway error. I am running 8.1 on Linux. Keith Sinclair Remedy Development ShopperTrak Chicago USA O: 312.676.8289 | M: 630.946.4744 [email protected]<mailto:[email protected]> | @shoppertrak www.shoppertrak.com<http://www.shoppertrak.com/> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
