Hi Tauf, We are using v7.6.04. We can identify the relevant articles. What would the escalation be setting?
Thanks. Nyall ________________________________ [Description : C:\Users\vcozette\AppData\Roaming\Microsoft\Signatures\aubay.gif] 13, rue Louis Pasteur - 92513 Boulogne Billancourt cedex Standard : +33 (0)1 46 10 67 67 Direct : +33 (0)1 46 09 55 19 Mobile: +33 (0) 6 64 85 96 23 www.aubay.com ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] on behalf of Tauf Chowdhury [[email protected]] Sent: 24 September 2014 19:44 To: [email protected] Subject: Re: Deactivation of Knowledge Articles ** Which version? If 7.6.x and greater, and you can qualify those articles somehow, you should be able to run an escalation on the KAM:Knowledge Article Manager form. On Wed, Sep 24, 2014 at 1:33 PM, Nyall MCCAVITT <[email protected]<mailto:[email protected]>> wrote: ** Hi, Does anyone know of a method to deactivate many Knowledge Articles in one go? I have about 3000 articles to make so that they are no longer visible in a search. Thanks in advance. Nyall ________________________________ [Description : C:\Users\vcozette\AppData\Roaming\Microsoft\Signatures\aubay.gif] 13, rue Louis Pasteur - 92513 Boulogne Billancourt cedex Standard : +33 (0)1 46 10 67 67<tel:%2B33%20%280%291%2046%2010%2067%2067> Direct : +33 (0)1 46 09 55 19<tel:%2B33%20%280%291%2046%2009%2055%2019> Mobile: +33 (0) 6 64 85 96 23<tel:%2B33%20%280%29%206%2064%2085%2096%2023> www.aubay.com<http://www.aubay.com> _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Tauf Chowdhury _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
