Since we heavily rely on Citrix that has been able to provide mobility in
place of Remedy-specific app for mobility.  A number of users enjoy using
the User Tool where we still support it and/or IE for our ITSM 8.1 stuff
delivered by the Citrix Receiver.  Of course this is not true mobility as
it does not provide push notifications and offline capabilities however we
have little need for those in our environment.

Jason

On Wed, Oct 1, 2014 at 12:15 PM, Terri Lockwood <[email protected]
> wrote:

> **
>
> I’ve been told to research what our options are for a mobile solution for
> our service desk.  Starting with the experts here!  What tools are you
> using and what have your experiences been?
>
>
>
> ~~~~~~~~~~~~~~~
>
> Terri
>
>
>
> ARS 7.6.03
>
> ITSM 7.6.03
>
> Midtier 7.6.04
>
> Windows 2008
>
> MS SQL 2008 R2 SP2
>
>
>
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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