I thought about it. But the server is in code freeze due to its advanced years and the fact that we're going to retire it soon. If I screwed it up, i'd be in a world of hurt.
On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing <lj.longw...@gmail.com> wrote: > ** > > This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier > against that remedy server, it might alleviate the problems if you can get > it to connect. > On Oct 31, 2014 4:01 AM, "Warren R. Baltimore II" < > warrenbaltim...@gmail.com> wrote: > >> ** >> I'm hoping that there are some folks experiencing this. >> >> I've got a pretty old (and soon to be retired) ARS installation. ARS >> 6.3, Midtier 6.3, ITSM 6.3. >> >> The midtier is running on a Solaris box using Apache and New Atlanta. >> >> Recently, my organization decided that the bleeding edge of techcnology >> was a good place to go. So, as part of a refresh, they dropped Brand New >> Windows 8.1 machines on everyones desk. YAY! These machines are all using >> IE 11. >> >> Now, I have a small subset of users (at least the ones I know about) who >> are having a hell of a time with this setup. They are unable to log into >> our Remedy installation via IE. When they do, they get the following error: >> >> Caught excepetion undefined: undefined - TypeError: >> >> Object doesn't support property or method 'getAttribute'...AT: >> >> undefined >> >> A few of these people have been able to get by this error by clearing >> the cache, taking the site out of and then back into compatability mode. >> But with most, no amount of cajoling will get the site to run. >> >> My org is experimenting with putting Firefox out there, I'm hopeful that >> this will resolve the issue, but until then I'm stuck. Has anyone ran up >> against this issue? Were you able to get around it? Do you hate Win 8.1 >> as much as I do? >> >> Thanks in advance! >> -- >> >> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
